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I as well had an absolute nightmare of a flight with them. I loaded out their 1500 term grievance sort by chopping it all the way down to The purpose that even I didn't have an understanding of what I had passed through.
I desired to have a instant to call out the great consumer service Connie Sanders as part of your Dallas Place of work gave my wife And that i in a very stressful predicament. Connie went higher than and further than to be certain we ended up cared for and her degree of focus to fixing our difficulties loaded working day was amazing, she one handedly restored my faith inside your Group and he or she deserves congratulations for your do the job that she does.
American Airlines has the worst consumer service of all Airways I have used in my 63 many years. My spouse’s anniversary earrings had been stolen from her suitcase on June 20, 2013 and Consumer service has REFUSED to Make contact with us again following reporting the thief the day it occurred.
Your customer service representatives are below helpful. Just after seeking to attend a scheduled for months education seminar our flight was canceled earning us unable to go to. The only thing offered by American Airways were apologies and also a refund of your flight.
LIES. American Airlines has lied to me continuously. My bag didn't arrive at the airport. I had been looking ahead to an extended time period with the carousel and no luggage arrived out for my flight. Nor did everyone through the baggage Place of work that had a transparent see in the carousel arrive out to say almost nothing might be coming. I checked for the Workplace they usually then mentioned there was NO Rationale why my suitcase shouldn’t have arrived. They had been to ship my suitcase to me at my hotel. At two:24 PM I gained a cellphone connect with from a recorded message saying my bag was picked up and will be delivered inside six several hours. LIE. I called the delayed baggage variety and was told it absolutely was picked up at three PM and will be shipped in 6 hours. LIE. I checked on-line this evening and it explained it had been picked up at 3 PM and would be sent in 6 several hours. LIE.
I just planned to say “thank you†for our pleasurable experience with American Airways on our latest Las Vegas trip! Everything went easily and by the due date.
My partner and I ended up booked for honeymoon to NYC on Nov nine, 2015. History locator: VDEURG. About the working day we ended up to leave, Our flight #4378 was cancelled on account of no crew. We were booked for later on flight #5738, costing us a fifty percent day of getaway. The SECOND flight was then cancelled as a consequence of routine maintenance dilemma. A number of choices have been presented but almost nothing that could get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Situations Square at $317 a night that were non-refundable as it was a lot less than 24 hours. We ere presented a flight to Dallas that could get us from Pensacola late but provided that we drove an hour away to Fort Walton Seaside airport. We took it, received in late and left just after 4 hours snooze the following day. That cost us yet another $177.00 in resort expenses. My partner’s luggage hardly ever arrived in Dallas as we were being promised it could- mine took more than an hour or so to uncover since it wasn't to the carousel with the rest of the flights baggage, We received into NYC each day following our honeymoon was to begin, with a lot of strain and value.
I place in a very request past September to implement my ticket at a later on day. I sadly experienced unexpected emergency gall bladder surgical treatment two days prior to my flight. I known as quickly to Permit the American Airways know and was told that they'd be no reimbursement, which was great, I just would like to utilize the ticket in a later on date. I put my ask for in and I have even now not listened to anything at all through the airlines.
I obtain it awful to obtain my baggage go lacking in Miami on both equally leaving and returning flights. I expect being contacted right away on how we could come to an agreement about this. I are going to be performing a follow up.
I am able to guarantee you that This can be the worst flight I have had in my whole existence. My mom and spouse the two agree. We fly all over the region and are not new to touring. All round it was simply a terrible encounter. We skilled racism, incompetence and around labored and irritable employees.
I a short while ago had a flight cancelled by American Airways and stood within a line for forty five minutes to get rebooked on An additional flight. I had been stunned to understand which the gate agents didn't Use a watch to the available USAIR flights.
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado four minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por visitors aereo y yo pague con resort y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
I had been a first time user to on the net reservations so I had been quite nervous And that i designed them at the same time as my brother-in-regulation from his residence so he could walk me via it. At the top my Price for the exact same vacation was about $170 much more than his. I locked within a rate (spherical trip)of $365 depart $30 return excursion, but was billed $425.twelve Each individual as opposed to the $395 Each and every. Charging for seats only for the departure of $60ish, the return flight was not a further cost mainly because there have been seats out there together at no additional charge. I was charged each methods as an alternative to just the departure – so an additional $60ish. I web link needed to get my reservation in at the same time as my brother in regulation so I submitted it and tried to determine immediately after why mine was about $one hundred seventy far more for a similar matter. I had the confirmation e-mail intending to my work so I could print it out so I didn’t have it available to me from my household. Once i went into do the job a 2nd working day later on, I could see anything was Improper. when I known as AA I used to be transferred about and explained to nothing at all can be carried out it was earlier the 24 several hours – I didn’t would like to cancel only receive a credit score.