I called AA this early morning and I had been notified that they uncovered the car seat in NYC. Will probably be leaving NYC this afternoon and we be at my house someday these days or tomorrow.
By no means I repeat never will I select American Airways. Yet again.Totally unprofessional workforce with the ticket agent to flight attendants. Each of the jokes I have listened to about it currently being a †cattle hauler †airline is sad to say genuine in my new practical experience.very sad.
We happen to be Recurrent flyer shoppers for over thirty a long time, and one of the attractions for us to carry on with all your services are the perks you give to us and The great service Now we have always had in lots of journeys with AA. On Jan 29 2015, I referred to as AA en Español to make preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant lady Ana Maria helped me with all of the paper function And that i did pay for all the extra bills with my City Bank card foe my spouse and myself and Ana Maria instructed me which i will acquire affirmation on my e mail, and gave me around the cellphone our two locator data. Nicely, today when I referred to as once again mainly because we did not get the information on my e mail, we had been informed to our surprise that only my spouse experienced reservation and there was nothing at all on record for myself!
American Airways neglected to present me health care support when I questioned for it. The staff members stated that since I didn’t make arrangements for aid they couldn’t help me. Like I realized I was gonna have a clinical emergency. Get true American Airways and begin caring regarding your clients.
WOW! Looking to reach your shopper service department by means of mobile phone is unattainable!! I tried 3 various variety and a single was disconnected!! One particular number I was prompted to contact attempted to have me order – not relevant flight services. I feel I must return to United.
When checking in at IAH, the staff driving the AA desk were being all chatting and referring to holiday. They seem irritated that we experienced a lot of bags. The extra get the job done was having in their way. This wasn't the way in which I expected to get started on my journey.
Buyers who would like to compliment or complain to American Airways can Speak to the company office at:
It might be a glitch to you nonetheless it means that I have to stand in a lengthy line that's very agonizing with a knee cap that has been broken.
I'm sixty two a long time aged, and was with a flight from Orange County, Ca to Jacksonville, NC. All went effectively until I arrived at Charlotte,NC. Due to the fact I'd wheel chair help I had been helped normally I feel I wouldn't happen to be. After two flight have been cancelled on that evening I wasn’t definitely positive what I might do. But because of the kindness of your respective workforce they wheeled me to consumer service the two occasions, and finally on getting the information that One more flight wouldn't be scheduled until eventually the early morning of your third they built positive I'd a motel paid out for by american Airways which I a great deal appreciated. Being on your own was a little Terrifying, but I produced it as a result of, and managed to have back again towards the airport at 5:30 the subsequent morning. And once more this flight was cancelled as well. At this time I organized to only go to a different town. Upon finding on that flight there was a electrical fire during the cabin with the airplane, and following staying from the air for about 10 minutes it absolutely was turned around and we ended up taken off the plane within a hurry.
Exceptionally upset re insufficient acknowledgment of any discomfort I encountered. Looks as if a simple courtesy.
went to the Dominican Republic on trip with my spouse and son on july31 til aug 7th 2015 had a good time until finally the perfect time to go house, the flight leaving about the aug7th had a hold off for 8 hrs for departing to Miami then suppose to connect and go to dulles airport.
I had been overcharged for a 3rd piece of luggage on a world journey USA to Uruguay. I've tried using the web site e-mail to try to acquire a refund; no response.
I really like AA but you should make more helpful hints sure they assure things like the enjoyment and various issues are extensively checked…..specifically for the extended haul.
On Might 21, 2016 I used to be with a flight 1087 from Dallas to Atlanta. At some time throughout that flight I felt Ill and was seeking to rise up, on the other hand, I passed out And that i do not remember the rest. I had been out on the floor and learned later that there were healthcare personalized over the aircraft who assisted me. I used to be taken to the clinic and was admitted. I was inside the healthcare facility right up until some tests have been completed and was instructed which i perhaps had a seizure, remaining discharged on Tuesday evening. I'd to vary my flight again to Oklahoma Town given that they felt I desired to obtain the medication in my technique right before flying. I wish to thank the flight attendants, Those people healthcare people on the aircraft who took excellent care of me and all of those flying who participated in a way to be sure that I was O.